Customer Service
All orders shipped with Colissimo, UPS Express or DHL
Worldwide Delivery
Free Returns
Free shipping on all orders for France and above 150€ for the rest of the world.
Orders are shipped within 2 working days after full payement and are expected to be delivered :
- within 3 to 5 days for shipment in France (free shipping)
- within 5 to 10 days for shipment to Europe (10€)
- within 6 to 12 days for shipment to the rest of the world (20€)
All orders are shipped with a tracking number that you will receive by email.
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a reimbursement.
For returns, to get a Free Shipping Bond, please send an email to [email protected]
All sale items are final purchases.
To change a product, you need to make a return and order a new product. See the section “Return an item”